If you receive a written decision about your Housing Benefit or Council Tax Support which you think is wrong, you can:

  1. Ask us to explain it - you can telephone, visit or write to ask us to explain our decision. If you want more information you can ask us to provide a written statement of reasons.
  2. Ask us to look at it again - we will look at our decision again and check that it is correct. We will write to you with the outcome.
  3. Appeal to an independent tribunal.

Sections

  • Introduction
  • About the decision
  • Your details
  • Assistance
  • Your appeal
  • Declaration

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